Polar Cruise’s Privacy Policy
Polar Cruises (“Polar Cruises,” “we” or “us” or “our”), understands your concerns about privacy and how your information is used and safeguarded, and we want to provide you with more information on these topics. This Privacy Policy describes the practices, policies and procedures related to the website located at polarcruises.com (“Website”), including the types of personal information we collect on the Website, how we may use that information, with whom we share it, and the choices you have regarding our collection, use, and disclosure of your information. Please note that this Privacy Policy applies only to our online information-gathering and dissemination practices, and does not apply to any of our practices conducted offline. By visiting the Website, you are accepting the practices, policies and procedures described herein, and you are further indicating that you agree to be bound by the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not visit or use the Website. We may update this Policy from time to time, so please check this Policy periodically for changes.
Summary
The notifications provided by this Privacy Policy include:
- What personally identifiable information we collect from you through the Website,
- how the information is used,
- with whom the information may be shared,
- what choices are available to you regarding collection, use and distribution of the information,
- the kind of procedures we employ in an effort to hinder the unauthorized access, use, or disclosure of information you provide to us,
- information related to third-party websites,
- how you can learn about changes to our privacy policies, practices and procedures.
PERSONAL INFORMATION YOU PROVIDE AND HOW IT IS USED
When you visit our Website, you may provide us with personally identifying information (such as name, address, email address, telephone number, and/or credit/debit card information) and other information on a voluntary basis, as more particularly described below. We do not knowingly collect sensitive information, such as Social Security numbers. Please do not send sensitive, personal or confidential information to us directly through the Website, or by email to any of the contact email addresses listed on the Website.
Mailing Lists
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. When you submit a form on our website, you will be added to our mailing list to receive email updates unless you choose to opt-out. You may also sign up independently to join our mailing list, and we will ask you to provide your email address and your name. If at any time you would like to unsubscribe from our email list, you may do so by clicking on the “unsubscribe” link located at the bottom of all our mass emails or by emailing info@polarcruises.com with “unsubscribe” in the subject heading and we will remove your email address and name from our lists. We will act quickly to implement such requests but please note there may be time lags of up to a month to remove names from our database.
Blogs and Social Media
We provide the ability for you to comment on our blogs and on other portions of the Website. In order to leave a comment on one of our blogs or on other portions of the Website, you will be required to provide your name and email address, and you will have the option to provide additional personally identifying information. We also provide the option for you to connect with us through various social media outlets and platforms, and we may promote your activities on social media by “retweeting” or “sharing” content that you choose to make available to us.
Sweepstakes/Promotions
If you choose to participate in sweepstakes or other promotion offered through the website, we may collect additional personally identifying information from you, which will be used to manage your participation in our promotions, and may be shared with third parties, including promotion sponsors or partners.
PERSONAL AND NON-PERSONAL INFORMATION WE COLLECT BY AUTOMATED MEANS AND HOW WE USE IT
Polar Cruises and third parties with whom we have contracted to provide services for us collect certain personal and non-personal information by automated means when you visit the Website, including when you access the Website via a mobile device. We collect this information through various means such as “cookies,” “web beacons” and IP addresses, as further explained below.
Personal information collected may include your device’s phone number, and your location information, such as the real-time geographic location of the device you use to access the Website.
Non-personal information we collect may include the numbers and frequency of visitors to the Website, pages visited and similar data, information about the devices our visitors use to access the Internet (such as the IP address and the device, browser and operating system type), URLs that refer users to our Website, dates and times of visits to our Website, actions taken on our Website (such as page views and site navigation patterns), general geographic locations (such as country and city) of our visitors, and, the search terms that visitors use to reach our Website. If gathered, this data is used in the aggregate, and not in a manner that is intended to identify you personally. This type of aggregate information may be shared with third parties at any time.
We may use information collected by automated means to tailor our products and services to suit your personal interests and the manner in which visitors use our Website, to operate, evaluate and improve our business and the products and services we offer, to analyze and enhance our marketing communications and strategies (including by identifying when emails sent to you have been received and read), to analyze trends and statistics regarding visitors’ use of our sites, mobile applications and social media assets, and the contributions or purchases visitors make on our sites, to protect against and prevent fraud, unauthorized transactions, claims and other liabilities, and manage risk exposure, including by identifying potential hackers and other unauthorized users.
Cookies
A cookie is a piece of information that a web server may place on your computer when you visit a website. Cookies are commonly used by websites to improve the user experience. Many cookies last only through a single website session, or visit. Others may have an expiration date, or may remain on your computer until you delete them. Polar Cruises uses “session cookies” so that we can properly verify a user’s identity as they move from one page to the next. We may also use cookies for other purposes, such as to identify and authenticate visitors, to maintain continuity during a user session, to gather data about the usage of our website for research and other purposes.
Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please note, however, that without cookies you may not be able to take full advantage of all the features on our Website. Our cookies do not gather personally identifiable information. Polar Cruises may use another company to operate web servers for our Website. Polar Cruises uses the cookie information gathered by these companies in the same manner as stated in this Privacy Policy.
You can learn more about the cookies we use and manage your consent in our Cookie Policy.
Web Beacons
Certain pages on the Website contain “web beacons” (also known as Internet tags, pixel tags and clear GIFs). These web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party. Web beacons may also be used to track whether you have opened an HTML email. When the email is opened, a part of the code that makes up the HTML page calls a web server to load the web beacon that then generates a record showing that the email has been viewed. Web beacons may also recognize when the email was opened, how many times it was forwarded and which URLs (links within the email) were clicked.
IP Addresses
When you visit and interact with the Website, Polar Cruises and third parties with whom we have contracted to provide services for us may collect Internet Protocol addresses (each an “IP Address”), as well as browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and page navigation. An IP Address is a unique identifier number that certain electronic devices use to identify and communicate with each other on the Internet; your Internet Service Provider automatically assigns an IP Address to the computer that you are using. We gather this information to track web site visitor movement in the aggregate, and to gather broad demographic information for aggregate use. Our goal in gathering this information is to learn how our customers and the public are using our service. We may use this information to enhance our Website or for other lawful purposes.
How We May Share Your Information
We may disclose all of the information (described herein) that we collect, as stated in this Privacy Policy, including in accordance with the terms set forth in this section. Please note that like many organizations, we use specialist service providers to help run parts of our operations. For example, we may contract with Google to provide marketing and data aggregation and analysis services. From time to time, these third-party service providers may require access to our database, which may contain personally identifying information belonging to visitors to our Website. Our agreements with our third-party service providers require that they keep this information confidential.
Unless otherwise stated herein, we do not reveal personally identifiable information about you to third parties for their independent use unless: (1) you expressly authorize Polar Cruises to do so, (2) it is necessary to allow Polar Cruises and its service providers or agents, including but not limited to, our third-party payment processors, to provide services on Polar Cruises’ behalf, (3) it is necessary in order to provide products or services to you, (4) the information is disclosed to entities that perform marketing or data aggregation services for Polar Cruises, (5) it is necessary in connection with a sale of all or substantially all of the assets of Polar Cruises or the merger of Polar Cruises into another entity or any consolidation, share exchange, combination, reorganization, or like transaction in which Polar Cruises is not the survivor, (6) Polar Cruises is required or permitted to do so for any or all of the following reasons: (i) to comply with a subpoena, legal process, government request or any other legal obligation, (ii) to prevent, investigate, detect, or prosecute criminal offenses or attacks on the technical integrity of the Website or our network, and/or (iii) to protect the rights, privacy, property, business, or safety of Polar Cruises, its affiliates, subsidiaries, partners, directors, officers, employees, or members, visitors to the Website, or the general public.
How We Attempt to Safeguard Your Information
We maintain administrative, technical and physical safeguards for the Website designed to protect against loss, misuse, or unauthorized access, disclosure, alteration or destruction of the personal information that we collect from you. For example, we use Secure Sockets Layer encryption to protect certain transaction information while in transit. We also restrict access to personal information collected about you on the Website to our employees, those who are otherwise specified in this Privacy Policy, or others who need to know that information to provide services to you or in the course of conducting our business operations or activities. However, no website can guarantee security. Thus, while we have established and maintain what we believe to be reasonable procedures to protect the confidentiality, security, and integrity of personally identifying information obtained through the Website and we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us. Therefore, you understand, acknowledge, and agree that you transmit certain personal information over the Website at your own risk.
Third Party Websites
We may provide links to third-party websites as a service to you or in order to provide you additional information related to the transactions and activities that occur on the Website. Please be aware that we cannot control and are not responsible for the information collection, use, and disclosure practices of such websites. We encourage you to review and understand the privacy practices and policies, if any, of these websites before providing any personally identifying information to them. We are not responsible for the content or information of these websites, any products or services that may be offered through these websites, or any other use of the linked websites.
Future Revisions
We reserve the right to revise this Privacy Policy at any time by updating this posting. Please check back regularly and to see if there have been any changes to this policy, which you can determine by reviewing the Effective Date listed below. By continuing to use the Website after those changes become effective, you agree to be bound by the revised Privacy Policy.
Do Not Track Notice
Some web browsers incorporate a “Do Not Track” feature that signals to websites that you visit that you do not want to have your online activity tracked. How browsers communicate and respond to the Do Not Track signal is not yet uniform. For this reason, like many web websites, the Website do not currently respond to or alter their practices in response to a Do Not Track signal. Please note that third parties may collect personal information about your online activities over time and across different websites when you visit our Website or other online websites and services. To find out more about “Do Not Track,” you may wish to visit http://www.allaboutdnt.com.
Privacy Policy Effective Date
This Privacy Policy is effective as of 07 June 2024.
How to Contact Us
If you have any questions or comments about this Agreement or the Website, please contact us by email at info@polarcruises.com or by phone at +1-847-513-7944.